We had been excited because by understanding how the sales staff at Verizon are paid, customers will get a benefit when haggling more than a phone that is new. Just Just What? Haggling!? Over a phone!? Yes, also it can be done by you. Verizon Steve confesses all he understands, through the easy to the sublime…:
• Never get yourself a 2-year agreement. “The only benefit to a 2 year agreement is really a $50 cost savings on the phone. Its perhaps perhaps not beneficial. Make the $50 to get an one year then you can certainly update to a phone that is new 10 months.”
• Verizon reps get a small fortune from new lines and accessories that are certain text packages, make the most of this. They won’t let a customer that is new out the home. “Play hardball, they will certainly do just about anything to have the lines that are new. VZW makes $ from the solution, maybe perhaps maybe not the phones. Inform them you don’t want to mail into the rebate. There does come point of diminishing returns. For example, if you stepped in and wanted a $39 plan and A treo that is free 700 maybe maybe not gonna happen. But i’ve distributed nearly every non-PDA phone when you look at the shop for the deal that is right. Also inform them you shall choose the add-ons, and text package. Believe me right right right here, they are 2 associated with the biggest metrics for the reps. Get back the add-ons the following day and phone customer support to cancel your text package.”
• Mention the lost or stolen system to obtain 25% off a phone that is new just because you’re under contract. Who’s to express you didn’t lose it?
• If you’re on an interest rate plan of $59.99 or more, you may get “a new phone (and brand new agreement) for the low price after 12 months.”
• Insurance is a rip-off. It costs way too much and contains a $50 deductible.
• Tell them you’ll sign up for the Unlimited Data Arrange together with your Treo. “Speaking of Treos, frequently they provide an additional $100 off in the event that you obtain the Unlimited data plan. Have it.. Save $100 and cancel it the following day if you don’t want to buy. The leverage let me reveal amazing additionally for the reason that it high end information package matters as an innovative new mobifriends venezuela activation in a roundabout way for the rep. None for the data packages are contractual. I personally use to share with the clients this to save them $.”
• Reps don’t get because money that is much you’re nevertheless in a agreement. In the event that you update regarding the phone with Verizon, the store reps won’t be as motivated to assist you.
• request a commitment credit in the phone before you go to your shop. “One solution to work the machine then go into the retail store and use your New Every 2. The two credits can’t be combined and that is the only way to get both if you have New Every 2 and are out of contract is to call customer care, have them put you back into contract, but ask for a loyalty credit (up to $60 off your next months bill. I’ve never seen this not work, that you already got a credit, but the system are not that informative and I have never seen that happen although they could technically say. Just be sure you realize the agreement guidelines for VZW in a state, and then make certain pay a visit to the shop over time to cancel the brand new agreement in situation you cant utilize the NE2.”
Work with Cingular, Verizon, Sprint or T-Mobile and would like to confess? Write to us at tips at consumerist dot com.—MEGHANN MARCO (Photo:cmorran123)
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Editor’s Note: This article initially showed up on Consumerist.